NAGA Capital | Turn Your Passion Into Wealth

FAQs

Frequently Asked Questions

    • To become a verified client, you will need to provide us with:
      A colour copy of a valid passport or other official identification document issued by authorities (ex. Driver’s licence, identity card or permanent resident or alien registration card). The identification document must include the client’s photo, full name, the issue and expiry date, and date and place of birth. If the client wished to submit a National Identity Card or Driver’s Licence, then front and back copies are required.
    • A recent utility bill not older than 6 months (i.e. electricity, water, gas, internet bill etc.), bank statement, local authority tax bill, bank reference letter (situated in the Client’s country) or any other official document, which confirms the client’s registered address.
    • You can open an account and fund it with up to 2000 euros without providing your Proof of Residence for a 15-day period, with funds and/or profits made on that account returned to the same source used to fund the account once the 15-day period is over. However, in order to experience the full start trading with unlimited deposits and withdrawals, your account has to be fully validated and therefore you must confirm your registered address by submitting a valid Proof of Residency.
    • NAGA Capital's procedures involve the collection of adequate documentation from our clients with regards to KYC (Know Your Client), including the collection of a valid ID card and a recent utility bill or statement that confirms the address the client has registered with.
    • No, your new account will be validated automatically, as long as you will use the same personal /contact details as for your previous account.
    • If you wish to update your email address you can do so in your profile in the protected Members Area. If you wish to update your residential address, please send an email to support@nagacap.com from your registered email address, along with a new proof of residence.
    • If you are not already a customer: Click Open Account or Register, fill in the form and upon completion you will receive an email with further instructions. If you are already a NAGA Capital Live Account holder you can open an additional account in the Members Area.
    • If you have already opened a live trading account, received your login details by email, submitted your account validation documents and made a deposit you can start trading immediately by clicking on NAGA Trader from the Members area or by logging in to https://trader.naga.com.
    • Yes, we do.
    • Margin is the required amount needed to open or maintain a position (measured in the base currency of the trading account).
    • Free margin s your equity minus the required margin. You can use it to open new positions or to maintain existing ones.
    • Margin level is calculated with the formula Equity/Margin * 100%.
    • No, we will not.
    • Open positions and pending orders stay in the system even if you log off from your trading platform. The same applies to all order types except trailing stops.
    • NAGA Capital does not only provide full technical support via live chat, email or by phone, but you can also schedule one-to-one training sessions to learn the basics of your trading platform. Feel free to inquire about further details at support@nagacap.com.
    • According to the recent Dodd-Frank Act passed by the US Congress, the CFTC (Commodity Futures Trading Commission) no longer allows us to let US residents open trading accounts with us. We apologize for the inconvenience.
    • No, we do not.
    • A so called “demo” account is funded with virtual money while a “live” account is funded with real money. Please keep in mind that there is a substantial psychological difference between a “demo” and a “live” account: Even if you are able to be profitable with virtual money (on a “demo” account) you may not be able to be profitable with real money (“live” account) due to significantly higher psychological involvement.
    • Feel free to contact us via live chat, email or by phone to schedule a trading platform presentation. We are ready to help you with one-to-one detailed explanation at any time convenient for you.